Week 3: Introduction/Objectives/To-Do

Introduction

We all sell, even if you are an accountant.  In the hospitality industry, we influence customers to select a particular menu item, convince vendors to deliver needed supplies at a moment's notice, or persuade staff members to deliver high levels of quality service.  Every person in the MEEC industry sells something.  

Objectives (After studying this module, you'll be able to...)

• Define sales professional
• Describe the seven-step sales process in the MEEC industry
• Describe the responsibilities of MEEC and hospitality salespeople
• Describe the mission of the hospitality sales organization
• Describe various sales roles/descriptions/positions/salaries in the MEEC industry
• Describe the sales organization structure
• Describe the organization of accounts

To-Do...

• Read Chapter 3 this week.
• Review the Power Point (deck) and understand the concepts
• Practice the exercise
• Sign up for a group ASAP