IHI Modules The Basic Certificate in Quality and Safety

IHI Instructions 2021

Follow the directions on the website and sign up as a student (it is free!). Lots of things on there—but the courses are on leadership and patient care improvements. This is an individual assignment.  You must complete the required modules online to obtain the Basic Certificate in Quality and Safety ( Basic Certificate English) . These modules take time so plan accordingly!!! 

Here is a quick start guide for you:

IHI Education Quick Start Guide

Students, Residents & Faculty Members Free Open School Access

If you are a student, resident, intern, professor, teacher, or dean, you get free access to the Open School. In order to set up the free access, you must have your account set up with the necessary information identifying you as one of these constituencies.
When you first create your account at IHI.org (Links to an external site.), please choose from one of the below values under ‘My Primary Role’:

• Student
• Resident/Intern
• Teacher/Professor
• Dean

Furthermore, if you are a student or resident, please choose from one of the below values under ‘Student or Resident?’”

• Resident
• Student-Full Time
• Student-Part Time

You will then be prompted to provide an email address for your school or institution (it may be different from the email you use as your login username) and your year of graduation or end of your residency.

After creating your account , you may go to ihi.org/onlinecourses (Links to an external site.) . You will be prompted to login with your newly created credentials and begin to access the Open School catalog of courses.

Troubleshooting and FAQs

When trying to access the Open School courses, I get a message asking me to subscribe or enter a Passcode.
Review your profile (Links to an external site.). Under Demographic Information, you should set your ‘Primary Role’ to ‘Student’, ‘Resident/Intern’, ‘Teacher/Professor’, or ‘Dean’. If you are a student or resident, please also select one of the values in the ‘Student or Resident?’ field. You will then be prompted to provide an email address for your school or institution (it may be different from the email you use as your login username) and your year of graduation or end of your residency.

After doing so, you should return to ihi.org, log out, and log back in again. This is necessary to ensure that the required changes to your account take effect. After doing so, you may return to ihi.org/onlinecourses (Links to an external site.) , and you now should have access to the Open School catalog of courses. If you are still unable to access the Open School courses, try these steps again after completely closing and relaunching your browser. If that does not work, contact customer support (Links to an external site.).

I attempted to enroll for the Open School for free, but now I see that I have an invoice due.
Please contact support and indicate that you are a student, resident, intern, teacher, professor, or dean and that you need the invoice for the Open School subscription removed.

I am a teacher/professor, and many of my students have been reporting issues with reaching the Open School. What instructions should I give them?
Please direct students to follow the instructions presented in this article. If they previously had any of the troubleshooting issues described here, please encourage them to try again following the steps described in the answers.

Do I need to enroll in a subscription to get free access to the Open School?
No, you no longer need to go through an enrollment process to access the Open School for free as a student, resident, intern, teacher, professor, or dean. You only need to follow the instructions as described on this webpage.

Do I need a pass code to get free access to the Open School?
No; if you are a student, resident, intern, teacher, professor, or dean, you only need to follow the instructions as described on this webpage.

Contact person is Sam, her email is: slawitts@ihi.org for any questions

Once registered click on the "Certificates" tab and click on the “+” next to the category entitled “Basic Certificate in Quality and Safety” and start the modules.  Complete the required modules and be sure to do the surveys after each module and then you will receive a Basic Certificate of Completion. The completion certificate needs to be uploaded to webcourses assignment by the due date for credit. No partial credit will be awarded. Submit ONLY the final “Basic Certificate of Completion” to faculty. 

The Basic Certificate in Quality and Safety is the same as the Basic Certificate English

Please note when you navigate to the IHI Portal , you will be on the " About Me" tab you will need to navigate to the credits tab in order to view the certificate. 

The credits take up to 24 hours to appear after completion.

Populating Certificates:

https://my.ihi.org/portal/content/knowledge/claiming-credits.aspx

Populating Certificates:

 http://app.ihi.org/certificatecenter

Required Modules (13) to Be Completed Basic Certificate in Quality and Safety. The Basic Certificate in Quality and Safety is the Same as the Basic Certificate in English

• Improvement Capability
  • QI 101: Introduction to Health Care improvement
  • QI 102: How to Improve with the Model for Improvement
  • QI 103: Testing and Measuring Changes with PDSA Cycles
  • QI 104: Interpreting Data: Run Charts, Control Charts, and other Measurement Tools
  • QI 105: Leading Quality Improvement
• Patient Safety
  • PS 101: Introduction to Patient Safety
  • PS 102: From Error to Harm
  • PS 103: Human Factors and Safety
  • PS 104: Teamwork and Communication in a Culture of Safety
  • PS 105: Responding to Adverse Events
• Leadership
  • L 101: Introduction to Health Care Leadership
• Person and Family-Centered Care
  • PFC 101: Introduction to Patient-Centered Care
• Triple Aim for Populations
  • TA 101: Introduction to the Triple Aim for Populations